Exbet app Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy ("Policy") applies to users of the exbet app website and mobile application ("Platform"). exbet app operates under the domain https://exbetapp.net.

By registering on or using exbet app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This privacy policy is part of our Terms & Conditionsis considered part of. exbet app provides services exclusively to individuals aged 18 and above, and no data is collected or stored from minors.

Exbet app only collects information that is necessary to deliver our services, ensure security, and meet legal obligations. We never collect data beyond what is needed.

Information Provided Directly

• Full name and date of birth
• Email Address & Mobile Number
• Residential address and country
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, etc.)
• Account Password (Encrypted)

Automatically Collected Information

• IP Address & Device Type
• Browser Type & Operating System
• Platform login time and session information
• Data collected from cookies and tracking pixels
• Gaming History & Transaction Logs

Exbet app uses your data only for the purposes listed below. Any other use will require your separate consent.

For Service Delivery

• Creating and managing your account.
• Processing deposits and withdrawals.
• Personalizing your gaming experience.
• Providing bonuses and promotions.
• Providing customer support services.

For Security & Compliance

• Detecting and preventing fraudulent activity.
• Ensuring legal compliance with anti-money laundering regulations.
• Verifying age and ensuring responsible gaming.
• Retaining logs and records for dispute resolution.

For Development & Communication

• Improving platform services and features.
• Informing you about new promotions and offers (subject to your consent).
• Sending system updates and important notices.

Exbet app does not sell your personal data. However, information may be shared in the following limited circumstances:

Payment Providers

For transaction processing, necessary information is shared with payment gateways including bKash, Nagad, Rocket, and others. These providers are governed by their own privacy policies.

Legal Obligations

We will disclose your information when required to do so by Bangladeshi law or a regulatory authority. In all such cases, only the minimum necessary information will be shared.

Technology Service Providers

We may share limited data with trusted technology partners for server hosting, data analytics, and cybersecurity services. All partners operate under strict confidentiality agreements.

Exbet app uses industry-leading technology to protect your data. Our security framework operates across the following layers:

• Transmission Encryption: All data transfers are secured via TLS 1.3 / SSL 256-bit encryption.
• Storage Encryption: All stored data is protected with AES-256 encryption.
• Password Hashing: Passwords are hashed and stored using the bcrypt algorithm.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Regular penetration testing conducted by external security experts.
• Firewall & DDoS Protection: Advanced protection measures at the server level.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

Exbet app uses cookies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Required for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Remembers your preferences such as language and layout.
• Analytics Cookies: Helps identify which pages are used most frequently (anonymous data).
• Session Cookie: Automatically cleared when the browser is closed.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause certain features to stop working.

As an exbet app user, you have the following rights over your personal data. To exercise these rights, support@exbetapp.netto get in touch.

Exbet app strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age verification is carried out at the time of registration.
• Age is re-verified during the KYC process.
• Any account suspected of belonging to a minor will be suspended immediately.
• If we become aware that data has been collected from a minor, it will be deleted immediately.

If parents believe their child is using exbet app, please support@exbetapp.netto get in touch.

Exbet app does not store your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is securely deleted or anonymized.

Exbet app may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:

• A notice will be sent to your registered email.
• A notification about the update will be shown when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 30 days before they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.